OVERVIEW

Welcome to Boho Hair Salon.

Throughout these Terms + Conditions, “Boho,” “we,” “us,” and “our” refer to Boho Hair Salon and our Asbury Park + Montclair locations. “Site” refers to the Boho Hair Salon website. “Guest,” “you,” and “your” refer to visitors to our website and guests who book, purchase or receive services or products through Boho.

Our services include hair consultations, cutting, coloring, lightening, styling, treatments, extensions and other salon services offered by our artists. We may also offer professional haircare products, gift cards, packages and other retail items.

By visiting our website, booking an appointment, purchasing a product or otherwise using our online services, you acknowledge and agree to these Terms + Conditions as well as our current Appointment + Service Policies.

Our goal is to make these policies as clear and transparent as possible so you know what to expect when choosing Boho.

BOOKING + GUEST INFORMATION

When booking an appointment, you will be asked to provide information including your name, phone number, email address, payment information and details relevant to your appointment.

We ask that all information provided be accurate and current so that our team can properly reserve your appointment and communicate important information regarding your visit.

A valid credit card is required on file to reserve appointments at Boho. Payment information is handled through our designated booking and payment providers and is subject to their applicable security and privacy practices.

You are responsible for reviewing your appointment confirmation and notifying us as soon as possible if the stylist, location, date, time or services booked do not reflect what you intended to reserve.

APPROPRIATE USE

Our website, booking system and services are intended for legitimate personal use.

Guests agree not to misuse our website, booking platform, communications, content or other Boho resources; interfere with their operation; provide intentionally false or misleading information; impersonate another individual; or use our services in a manner that violates applicable law.

Appointments should be booked with the genuine intention of receiving the services reserved. Guests are financially responsible for applicable services, purchases and fees associated with appointments made under their information, subject to our current policies and applicable law.

OUR RIGHT TO DECLINE OR DISCONTINUE SERVICE

Our priority is creating a safe, respectful and professional environment for our guests + team.

Boho reserves the right, to the extent permitted by applicable law, to decline, discontinue or modify a service when reasonably necessary for safety, professional, operational or service-related reasons. This may include circumstances involving threatening, abusive, harassing or inappropriate behavior; safety or health concerns affecting the service; requests that fall outside an artist’s professional expertise; services we reasonably believe could compromise the integrity of the hair; or circumstances in which we are unable to safely or reasonably achieve the requested result.

Our artists also reserve the professional discretion to recommend an alternative approach or decline to perform a particular service when they believe proceeding could compromise the condition or integrity of your hair.

Nothing in this policy permits discrimination or denial of service on a basis prohibited by applicable law.

CANCELLATIONS + APPOINTMENT CHANGES

Every appointment at Boho represents time intentionally reserved for you within your artist’s schedule. Because late cancellations, rescheduling, service reductions and no-shows can significantly affect our artists’ schedules and income, all appointments are subject to our current Appointment + Service Policies.

Please review those policies before booking for complete information regarding our 48-hour cancellation window, same-day cancellations, no-shows, late arrivals and appointment changes.

By reserving an appointment with Boho, you acknowledge and agree to the policies applicable to your reservation.

APPOINTMENT + SERVICE POLICIES

At Boho, every appointment is time intentionally reserved for you. Our policies are designed to honor the time of our guests, protect the schedules and livelihoods of our artists, and allow us to provide the level of experience and care you expect from Boho. Thank you for understanding and respecting them.

OUR SERVICE PROMISE

We want you to love your hair. If you have any concerns about your service, please contact us within 10 days of your appointment. We will be happy to assess your concerns and, when appropriate, offer a complimentary adjustment or “redo” service.

If a complimentary adjustment is offered and declined, a refund is not guaranteed and will be considered at the discretion of management.

This policy does not apply to the purchase of Sisterly Boxes.

CANCELLATIONS + RESCHEDULING

A valid credit card is required on file to reserve all appointments.

Because your appointment time is reserved exclusively for you, late cancellations, rescheduling and no-shows have a significant impact on our artists’ schedules.

Color Appointments
Cancellations or appointment changes made less than 48 hours before your scheduled appointment are subject to a fee of 50% of the services booked. Same-day cancellations and no-shows are subject to a 100% fee.

Haircuts + Blowouts
Cancellations or appointment changes made less than 48 hours before your appointment are subject to a 50% fee, including same-day cancellations and no-shows, are subject to a 100% fee.

To avoid a cancellation/change fee, please contact us at least 48** hours prior to your scheduled appointment**.

ARRIVING FOR YOUR APPOINTMENT

We recommend arriving 5 minutes early so we can begin your experience on time.

If you are running late, please contact us as soon as possible. Depending on the remaining appointment time, we may need to modify your service or reschedule your appointment.

For appointments of one hour or less, arriving 15 minutes or more late is considered a late arrival. For appointments longer than one hour, arriving 20 minutes or more late is considered a late arrival.

Our team will always do its best to accommodate you by adjusting the service or finding another opening that day when possible. If there is no longer enough time to safely and properly perform your scheduled service, the appointment may need to be cancelled and a fee of 50% of the services booked will apply.

CHANGING YOUR SERVICE

Want to add something to your appointment? We’ll always do our best to accommodate you. Services requiring additional time are dependent upon your stylist’s availability and may not always be possible. Whenever possible, please contact us at least 48** hours in advance** to request an upgraded or additional service.

If you would like to remove or downgrade a service and doing so reduces the amount of time reserved with your stylist, we require at least 48 hours’ notice. Changes made within 48 hours that significantly reduce the reserved appointment time may be charged at the originally booked service amount.

If the change does not affect the time reserved—for example, changing a Full Experience + Haircut to a Full Experience without a haircut—you may request that change at any time prior to your appointment.

WHY THESE POLICIES MATTER

Our artists work on commission, and every appointment represents time specifically reserved within their day. Accurate booking and adequate notice allow us to offer that time to another guest on our waitlist while protecting the income and stability of our artists.

These policies aren’t simply about cancellations—they allow us to operate Boho sustainably, honor our artists’ time, and continue providing the thoughtful experience our guests invest in and deserve.

Thank you for helping us take care of the people who take such beautiful care of you.

NEED TO MAKE A CHANGE?

To cancel, reschedule or alter an appointment, please contact your Boho location:

Asbury Park
asburypark@bohohairsalon.com
732-455-3966

Montclair
montclair@bohohairsalon.com
973-944-2069

APPOINTMENT CONFIRMATION

Once your appointment is booked, you will receive a confirmation with the details of your reservation, including your selected services, stylist, date + time. Please review your confirmation carefully. If anything appears incorrect or does not reflect the services you intended to book, please contact us as soon as possible so our team can make the appropriate adjustments.

Guests are responsible for reviewing their appointment details prior to their visit. Any changes to an appointment remain subject to Boho’s cancellation + appointment change policies.

SERVICE DESCRIPTIONS + PRICING

We do our best to make our service descriptions, timing and pricing as clear and accurate as possible. Because every head of hair is different, the final service, timing and investment may vary based on your hair’s length, density, starting point, product usage, desired result and the services ultimately needed to achieve your goals.

Pricing may also vary by stylist level and experience.

Your stylist will always begin with a consultation to understand your goals, assess your hair and determine the best approach for your appointment. If your desired result requires additional services, time or product beyond what was originally booked, your stylist will communicate those recommendations with you before moving forward whenever possible.

Service offerings, descriptions, timing and pricing may occasionally be updated as Boho and our artists continue to grow. We reserve the right to correct errors or inaccuracies on our website or booking platform and to adjust an appointment when the service booked does not accurately reflect the service required.

Our goal is always transparency—so you can understand what you’re booking, what your hair needs and the investment involved before your service begins.

WEBSITE TERMS + CONDITIONS

These Terms + Conditions govern your use of the Boho Hair Salon website, online booking services and related digital content. By using our website or booking an appointment through our online platforms, you agree to these terms as well as our Appointment + Service Policies.

OUR INTELLECTUAL PROPERTY

The Boho Hair Salon website and its original content—including our name, branding, logos, photography, videos, graphics, written copy, service descriptions, educational materials and other original creative content—are owned by or licensed to Boho Hair Salon and are protected by applicable intellectual property laws.

Our content may not be copied, reproduced, republished, distributed, sold, modified or used for commercial purposes without prior written permission from Boho Hair Salon.

Sharing our publicly available content through standard social media sharing features is welcome, provided the content is not altered and appropriate credit is given to Boho Hair Salon.

CHANGES TO OUR TERMS + POLICIES

As Boho grows, our website, services, pricing, booking procedures and policies may evolve.

We reserve the right to update these Terms + Conditions and other salon policies when necessary. The most current version will be made available on our website and will become effective when posted, unless otherwise stated.

We encourage guests to review our current policies when booking an appointment.

WEBSITE INFORMATION

We make every effort to keep the information on our website accurate, current and helpful. However, occasional errors or outdated information may occur.

Service offerings, stylist availability, stylist levels, timing, pricing, promotions and other information are subject to change.

If we discover an error involving an appointment, service description or price, our team will make reasonable efforts to communicate the correct information before the applicable service is performed.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Boho Hair Salon is not responsible for indirect, incidental, consequential or other damages arising solely from the use of—or inability to use—our website, online booking platform or third-party digital services.

Nothing in these Terms + Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

Our salon services are separately governed by our Appointment + Service Policies, consultation process and any service-specific agreements or disclosures provided to you.

THIRD-PARTY SERVICES + LINKS

Our website may connect you with third-party platforms or resources, including online booking, payment processing, social media, maps, product manufacturers or other outside services.

These third parties operate independently from Boho Hair Salon and may maintain their own terms, privacy practices and policies. Boho Hair Salon is not responsible for the availability, content, security or practices of third-party websites or services.

A link or connection to a third-party resource does not necessarily constitute an endorsement by Boho Hair Salon.

GUEST RESPONSIBILITIES

When using our website or booking services, guests are responsible for providing accurate contact, appointment and payment information.

Guests are also responsible for reviewing appointment confirmations and communicating any errors or requested changes as soon as possible.

Appointments, cancellations, rescheduling, service changes, late arrivals, no-shows and service adjustments remain subject to our current Appointment + Service Policies.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for claims, losses or expenses arising from your unlawful use of our website, violation of these Terms + Conditions, or infringement of the rights of Boho Hair Salon or a third party.

Nothing in this provision is intended to limit rights or protections available to consumers under applicable law.

ENTIRE AGREEMENT

These Terms + Conditions, together with our Appointment + Service Policies, Privacy Policy and any other terms presented during booking, constitute the applicable agreement between you and Boho Hair Salon regarding your use of our website and online services.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

GOVERNING LAW

These Terms + Conditions are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

Any dispute relating to these Terms will be handled in accordance with applicable New Jersey and federal law.

CONTACT US

Questions regarding these Terms + Conditions or our salon policies may be directed to the appropriate Boho location:

Boho Hair Salon — Asbury Park
asburypark@bohohairsalon.com
732-455-3966

Boho Hair Salon — Montclair
montclair@bohohairsalon.com
973-944-2069